Make an Appointment

1. You will receive an email to your Cal State LA email address reminding you of your appointment.
2. If you have a virtual appointment, use the link in the email to log in to Zoom at the time of your appointment.  (You may also use the telephone number listed in your email to call into your tutoring session.)
3. After checking in, you will be greeted by a staff member and connected to your Cal State LA tutor for your designated appointment time.

1. Appointments are 30 minutes long, so come prepared to engage with your tutor straight away.
2. Ensure your assignments and any related materials you want to work on are open on your computer or phone.
3. Please ensure that your PC, laptop, or phone has Zoom downloaded and installed.
   1. Zoom may be found under the Quick Launch feature of the MyCalstateLA portal. If you need to familiarize yourself with Zoom, tutorials are available under the Student Resources section.
4. If you need accommodations for your session, please let us know.
5. Students are allowed up to three appointments per week.
6. If you need to cancel or reschedule, please email ahead of time so that we may open up your appointment for another student.

1. Appointments are 30 minutes long, so come prepared to engage with your tutor straight away.
2. If you are 10 or more minutes late, CAS staff will ask the tutor if, in the remaining time, they will be able to conduct an effective session.
3. If you are 15 or more minutes late, you will need to reschedule your appointment for another time.
4. If you need to cancel or reschedule, please email ahead of time so that we may open up your appointment for another student.

Monday through Thursday: 9 a.m. - 6p.m.

Friday: 9 a.m. - 5 p.m.

Hours will vary during Winter/Summer intersession.

A) Whether a tutoring session takes place virtually or in-person, CAS encourages faculty to assign a short reflection piece on the tutoring experience. Short, low-stakes writing assignments enhance writing abilities.

B) Students receive an email with their appointment date and time. This email can be forwarded to you as proof of the visit.

C) Students who use in-person tutoring services in the Writing Wing and Tutorial Wing of CAS may request a stamp from the tutor as proof of visit. 

The University is committed to maintaining a safe and healthy living and learning environment for students, faculty, and staff. Each member of the campus community must choose behaviors that contribute toward this end. 

Students are expected to be good citizens and to engage in responsible behaviors that reflect well upon their university, to be civil to one another and to others in the campus community, and to contribute positively to student and university life.

To see the full list of regulations and standards, please visit: https://www.calstatela.edu/studentconduct/california-code-regulations-standards-student-conduct 

To request an hour long appointment, please email us at cas@calstatela.edu. When emailing, make sure to include the following:

• Your Name
• Your CIN
• A working telephone number
• Whether you are requesting an appointment for a specific course or a writing assignment

Although we will contact you as soon as possible, please allow 24 hours for a response. Thank you for your patience and understanding as we undertake new methods to support your academic success.

At the Center for Academic Success, we believe learning is collaborative—whether it happens
in a tutoring session, in a study group, or with the aid of technology. Most classes will have AI
policies- some tutees have free reign to use AI in their classes and homework, others may not
be allowed to use any AI technology, and sometimes the policy will allow a mix of uses. The
tutor does not carry the burden to detect or prove that AI was used. If a student divulges
inappropriate use of AI, the tutor will view this as a learning opportunity to talk about AI and will
refer the student to the AI policy in their syllabus or to their instructor.