Adobe Sign Announcement
ITS have extended DocuSign cutoff date to August 31. 2023. This means, from September 1, 2023, any DocuSign-based power forms and templates will NOT work. No new envelopes can be initiated. Any envelopes that are already in progress will continue to be routed and completed.
- ITS is currently offering Introduction to Adobe Sign workshops (August 8 through 18)
Learn how to login, customize user preferences, send an agreement for e-signature, manage agreements, and handle agreements. Each training session is an hour long. These sessions are conducted via Zoom and In-person. Please make sure you sign up to reserve a seat for the Training.
Click here to sign up for Introduction to Adobe Sign workshops.
Training schedule is also available on the Adobe Sign Training and Support page and on the ITS Training Workshops page.
- Accessing DocuSign
If you need to access DocuSign during the transition period from August 1-31, it will only be available by clicking this DocuSign direct login.
- Backing Up DocuSign Envelopes
Use DocuSign Retrieve application available on your campus-issued desktop computers or laptops to download and backup copies of the documents created and sent from your DocuSign account. Instructions on how to use DocuSign Retrieve are available at www.calstatela.edu/its/adobeSign
- Important Adobe Sign Transition Dates
- December 31, 2023: DocuSign and DocuSign Retrieve products will be decommissioned.
REQUEST ASSISTANCE
Administrative Technology provides support for employees in Administration and Finance, University Advancement, and other university auxiliaries. Working from home has created a new set of technical challenges, but as we continue to redefine how we work, Administrative Technology is here to provide support and answer your questions and issues.
Our Staff
Our ITCs are here to work with and support our campus users. While we request that issues and questions be made through our ticketing system, once a ticket is assigned to our ITC, you will work with them directly until resolution.
RESOURCES
Whether you are working on campus or at home, we have a variety of collaboration tools and resources to assist your technology needs.