ECST ITCs ARE HERE TO HELP YOU.
Important Please Read:
We ask that you or your students not show up at your ITC's office or call them unless it is an I.T. emergency that requires immediate attention such as you are in the middle of lecturing in class and the instructor computer or projector is not working and you are unable to conduct your class without it.
You can obtain IT support in two ways, based on the nature of your request and the problems you encountered:
- For non-urgent IT inquiries, including questions about how to use software or hardware, please email ecstitc@calstatela.edu; Email inquiries will be checked and replied in a daily basis except for weekends and holidays. Some of the email inquiries may require conversation for ITC to better understand the questions.
- For other non-urgent IT requests, including software installation, software/hardware troubleshooting, equipment purchase, or project of larger scope, please submit an ECST IT support ticket below.
