Adobe Sign FAQ

FAQ's

Starting Tuesday, August 1, 2023, Adobe Sign will be available for all faculty and staff via the MyCalStateLA Portal’s quick launch. 

Yes, Adobe Sign may be used to send documents for signature to email addresses not ending in @calstatela.edu. The recipient will be presented the option to retain a copy of the document once completed.

Integration with the Adobe family of products according to Peer reviews indicate that it’s easier to use. It excels in security and integration. It also has higher user satisfaction and reviews.

Forms sent through Adobe Sign can be managed and tracked similarly to the way users were able to within Adobe Sign's Manage tab. See Adobe Sign training page.

Yes, you can access a variety of training resources from the main Adobe Sign web page training, guides, videos, and tutorials. For in-person training available on-campus, please visit ITS Training Workshops page.  

Any department can submit an Adobe Sign Group request form to begin the process.  Training for Group Administrators must be completed before a Group is created.  

Yes, Group Administrators will have access to add members to their group to access templates or workflows belonging to the group. To gain access, you must complete the training for Group Administrators via Canvas course or in-person workshops. 

While an Adobe Sign account is NOT required to sign agreements, students can submit an Adobe Sign Request Form for an Adobe Sign account. Training resources are available online or in-person Adobe Sign workshops. 

Yes, it will work on your mobile devices.

When you initiate an agreement in AdobeSign, here are the limits.

  • Document size (the document you start the Send ( add files)) is set to 75MB.  
  • The maximum page count of the document size is 750pages
  • The attachment document size is 50MB, with a maximum page count of 200 pages.

If your file exceeds 75 MB - you can compress your files.